O’Keeffe, Lansford, Wright R., Frendo, Wright L.
This business English coursebook aims to help students communicate effectively in the workplace. The eight units cover areas like innovative design, projects and global markets. One strand in each unit is built around a video-based communication skills training programme. Students choose whether to watch scenario A or B first, and then compare how different approaches lead to different outcomes. This method could well generate fruitful discussions in areas like building rapport and conflict management. The eight case studies, called business workshops, are realistic; extracts from the Financial Times provide authentic content. Level B2 was reviewed here last year. Worth investigation.
Review courtesy of BEBC.